Rock solid investigations and reviews

WELCOME TO BASALT SOLUTIONS LTD

Whether it’s an allegation of staff misconduct, a student disciplinary investigation, or concerns around culture and safety, how you respond says everything about who you are. I help you strengthen your organisation through robust investigations and reviews that respect the dignity of everyone involved. I help you conduct investigations and reviews everyone can trust.

Tim Sterne supports educators and non-profits across New Zealand and Australia with investigations

Why investigations and reviews matter

I’m Tim Sterne, the investigator and consultant behind Basalt Solutions. Getting your investigation and review processes right has never been more important. You’re now held to much higher standards of accountability for ensuring the physical and psychological safety of your people. Transparent reporting and rigorous investigations and reviews are the expected standard across every sector.

Whether you’re conducting your own investigation or outsourcing to an independent specialist, how you conduct the process directly impacts the wellbeing of your organisation. Unfair processes breed anger, resentment, distrust and unnecessary conflict. On the other hand, when people are consistently given a voice and treated with respect, they are more likely to accept decisions, speak up in the future when things aren’t right, and feel a sense of belonging and commitment to your community. 

Experience and expertise

With over a decade of experience in high-stakes investigations, intelligence, and risk management, I focus solely on your investigations and reviews – whether it’s delivering independent workplace and administrative investigations and organisational reviews or developing your internal capabilities. My commitment to my tradecraft means every engagement is conducted with the highest level of professionalism, integrity and attention to detail. 

Based in Christchurch, New Zealand, I’m able to provide my investigation and review service remotely or travel to work with clients across New Zealand and Australia.

Education and non-profit specialisation

Along with my extensive investigation experience, I'm also a former teacher and have spent a lot of my life involved in the non-profit sector. I work alongside my wife, Natalie, also an experienced educator. Because of this unique suite of experiences, I'm the first choice for investigations and reviews in educational institutions and non-profit organisations. Our background enables me to bring cultural and pastoral sensitivity to my work, enabling me to ask the right questions and see things others might miss. Our professional development is designed exclusively for New Zealand and Australian schools and tertiary institutions, equipping pastoral leaders with the practical skills required for today's environment.

How I can help

Independent Investigations

Independent investigations into complaints and allegations involving staff or people in your care.

Organisational Reviews

Sometimes it's not about individual behaviour, it's about systems, processes and culture. A review enables you to understand what happened, why it happened, and what to do next.

Coaching

On-demand investigation advice and guidance.

Professional Development

Tailored for education providers. Develop your internal investigation capabilities with my unique workshops and online learning.

What my clients say

Scroll to Top