Cultural, societal and technological changes have created a critical risk for the education sector. Schools and higher education providers are more frequently dealing with complaints, grievances and allegations involving students, parents and staff. Educational institutions are unique. We believe they deserve a specialist response.
Every school and tertiary institution has its own unique network of relationships between students, parents, governors, board members, teachers, lecturers, tutors, support staff, and sports coaches. The physical environment can include classrooms, theatres, laboratories, commercial kitchens, residential and boarding facilities, and gymnasiums. The education sector is an environment unlike any other.
The issues being dealt with by leaders in schools and higher education institutions are peculiar in their nature and complexity. Institutions are required to investigate complaints about the behaviour of staff, students and families. These include complaints of:
The incredibly diverse range of issues creates a significant challenge for educators, residential facilities, governors and human resources departments. A failure to respond appropriately can put people at risk, have legal ramifications, and ultimately cause irreparable reputational damage. Investigations need to be efficient, ethical, and effective.
How you investigate really matters.
Basalt Solutions is owned and operated by Tim and Natalie Sterne. Tim is a former Detective Sergeant with a background as a teacher. Natalie is an experienced school teacher who has also worked as a Professional Practice Lecturer. We’re part of a network of specialists that can be activated when required to suit the individual needs of our clients.
We serve state and public schools, independent and private schools, day and boarding schools, charter schools, international schools, universities, polytechnics, trade academies and industry training organisations.
We deliver high quality independent investigations, inquiries and reviews as well as tailored professional learning and consulting packages.
When you work with us you receive personalised, pragmatic solutions based on real-world experience. Because each education provider is unique, we believe in the value of long-term relationships with our clients. That’s how we can serve you best.
Investigations aligned with natural justice and ethical principles.
Develop a reputation for delivering investigations everyone can trust.
Investigations done once and done well, saving time and money.
Whether you’re looking for an impartial investigation or want to invest in your internal investigation capabilities, you’re in the right place. With extensive experience across investigations and education, we offer you pragmatic solutions you can trust.
How you investigate really matters. We help you get it right.
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