Coaching

Advice, guidance and support when you need it

Managing an investigation is no small task. Whether you’re dealing with staff misconduct or a complaint about a student or young person, it can be hard to know if you’re following the right process – especially when the pressure is on.

My on-demand coaching service provides real-time practical support for leaders and managers conducting investigations. It’s not legal advice – just pragmatic guidance from an experienced investigator who understands your sector. You stay in control – I provide a sounding board, oversight and the reassurance you need to handle things properly and get to the truth.

Tim Sterne supports educators and non-profits across New Zealand and Australia with investigations

What I do

My coaching is tailored to your specific needs. Here are some examples of what I can do for you.

  • Family meeting facilitation
  • External agency liaison
  • Investigation planning
  • Interview oversight
  • Documentation and reporting review
  • Investigation debriefs
I contacted Tim when our school was going through a challenging internal process. Tim made time for us and provided his support at very short notice. Our staff greatly appreciated his involvement and were reassured by his experience and guidance. He made a very real and positive difference and enabled us to successfully navigate a difficult process. He also ensured our documentation was thorough and well structured. I’m grateful for Tim’s support and recommend his services.
Rector
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FAQ

When you engage me as a coach, I don't take control of the investigation - you remain in charge. I provide oversight of your fact-finding process. This includes things like meeting with participants and families to explain natural justice principles, conducting briefings with staff, checking paperwork and processes, and being available to "troubleshoot".

Tim Sterne is the Founding Director of Basalt Solutions
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