Consulting
Investigate with confidence
Professional Development
Workshops and online learning
Standard Operating Procedures
Development of customised SOP's
Consulting On Demand
Real time oversight, advice and coaching
Professional Development
Workshops
Our two flagship workshops are applicable to both the school and tertiary sector. We can deliver to your organisation alone or you can combine with another institution. Both workshops can be tailored to your specific needs and include templates for your ongoing use. We deliver face-to-face or online.
Investigation Leadership Workshop
This in-house workshop equips participants to lead inquiries that are efficient, effective, and legally compliant. Expect case studies, scenarios, role plays and interactive discussion.
Learn how to:
- Navigate the key cultural trends affecting investigations
- Lead investigations that comply with natural justice principles
- Assess and manage risk effectively
- Plan and document investigations
- Avoid bias in your decision-making and judgement
Investigative Interviewing Workshop
The most common form of evidence in every investigation is personal testimony. Interviewing is how you obtain that evidence. It’s a fundamental skill for any investigator. This workshop provides a practical introduction to the PEACE interviewing method. This framework is considered international best practice. It gives you the best possible chance of obtaining information that is accurate and reliable in a manner that is legally compliant and ethical. Expect case studies, scenarios, role plays and interactive presentation.
Learn how to:
- Conduct legally compliant interviews
- Avoid memory distortion and contamination
- Plan and prepare for an interview
- Ask good questions and avoid dangerous ones
- Challenge lies and inconsistencies while maintaining relationships
Workshop Basic
Pricing from:-
1 workshop
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In-person or remote
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6 hours of instruction
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Templates for ongoing use
Workshop Comprehensive
Pricing from:-
2 workshops
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In-person or remote
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12 hours of instruction
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Templates for ongoing use
Self-directed online learning
We have an accessible online version of our investigative interviewing course for schools. This simple course is for anyone working in a day or boarding school conducting investigative interviews with students. This basic and accessible course is an excellent pre-requisite to our in-person investigative interviewing workshop but also serves as a standalone course. All you need is internet access to start learning. Expect a mixture of reading, videos and quizzes.
You can book as an individual or make a bulk booking for your school.
Standard Operating Procedures
Our mission is to ensure that your students, staff and wider community trust your investigations. The key to developing trust is standardisation and consistency.
Standard Operating Procedures (SOP’s) are a set of step-by-step instructions for how to conduct an investigation in your institution. They include general principles of investigation as well as more detailed instructions about how things are done in your community specifically. They can be as broad or as detailed as you like.
SOP’s give your staff confidence that they’re doing things right. They provide predictability for your students and their families. Depending on the nature of the SOP’s we develop for you, they may even be something you can publish publicly to demonstrate transparency and openness to your community. Contact us to learn more about this process.
Consulting On Demand
Complex student disciplinary investigations can be stressful for staff, distressing for students, and can quickly create conflict within the wider community. Our on-demand service is designed to give you high level support when you need it most – right now!
How it works:
- Contact us and brief us on your situation. This initial consultation is free and remains strictly confidential.
- We’ll send you the necessary paperwork to get you onboarded. This can usually be done by the end of the day. From this point you’ll be charged an hourly rate.
- We then provide oversight, guidance and advice on your investigation process. This can include liaising with families and/or government agencies, assisting with your investigation planning, preparing for interviews, helping you make appropriate factual findings, and ensuring your documentation is thorough and clear.
This service provides reassurance to everyone involved and quickly builds trust and confidence in your processes.
