Workshops that bring clarity, confidence and control

PRACTICAL TRAINING FOR HANDLING COMPLEX PEOPLE CHALLENGES

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Our workshops equip you to handle complex concerns, complaints and allegations with confidence. All workshops are delivered as full-day sessions. These workshops are applicable in a range of contexts, including:

  • pastoral leaders conducting student disciplinary investigations in educational institutions
  • HR professionals conducting workplace investigations
  • health and safety, quality management, and environmental compliance professionals
  • people managers and leaders
  • lawyers briefing and interviewing witnesses

Investigation Leadership

An investigation that builds trust and confidence starts with solid leadership and oversight. Leadership in these scenarios requires clarity on legal and ethical principles, an ability to make sound decisions under pressure, and accurate record keeping.

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Investigative Interviewing

How you obtain information from witnesses has a significant impact on the integrity of your fact-finding process. This workshop introduces the PEACE interviewing framework, considered best practice in interviewing.

  • The science of memory
  • Interview planning
  • Asking good questions
  • Challenging inconsistencies without confrontation
  • Assessing credibility
  • Includes notes and templates
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Why choose this training?

  • Created by an experienced investigation leader
  • Backed by expertise in teaching and adult learning
  • Tailored to your sector and organisational context
  • Practical tools and templates you can apply immediately

What participants say

Content was outstanding. Discussions were relevant. Scenarios spot on. Tim is a brilliant experienced communicator. Great background information to understand processes and influences to interviewing.
Andrew O'NeillDean
The level of detail surrounding law, legislation was relevant and very thought provoking. What I have been wondering about the last seven years! It will give me further confidence going into tricky situations. We now have a process to follow that we can fall back on.
Isaac StantonDean
Best PD I have had in years. Very helpful and informative.
Andrea GortDean
Real examples, relevant to current issues, with clear instructions on ways to work through the investigations.
Louisa DohertyPrincipal
It was exceptionally worthwhile. The frameworks and prompts sparked immediate considerations and reflective conversations. We have already applied this thinking to our work and will continue to work with Basalt Solutions to develop best practice. Tim was a great facilitator and his experience and background are invaluable.
Nicole BillantePrincipal
While serious incidents are rare in our school, having a clear and professional approach to investigations is essential when issues do arise. Since attending Tim’s workshop, I’ve found his ideas and advice invaluable - whether I’m leading a process myself or supporting staff who are carrying out investigations. His guidance has helped ensure our responses are thoughtful, fair, and consistent.
Stuart HackeneyRector
The very same day that we undertook investigations training with Tim we received a report of conduct that had to be investigated. We put the training and resources to use immediately as we conducted the investigation internally, with some serious external reporting obligations. Using Tim's methods, we got to the truth, closed the matter and our external accountabilities were upheld. Tim's expertise and training set us up for success. 
Peter WellsExecutive Principal
Great delivery, great presentation, great information!
Kathryn GrayHead of Middle School
Practical content was targeted perfectly for our group. Highly relevant.
Rachel QuigleyDeputy Head

Ready to plan your workshop?

Tell us what you’re interested in and we’ll get back in touch as soon as we can. Together we can create a package that meets your goals and suits your schedule.

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