Independent Investigations

Independent investigations and reviews for schools, higher education institutions, and not-for-profits

When there are allegations or complaints involving staff, volunteers, students, young people or children you need to establish the facts before you make any decisions. From historic abuse claims to workplace bullying, often it’s necessary to engage an external expert to lead your investigation or review process. An independent investigation minimises several key risks: conflict of interest, perception of bias, incorrect or inefficient process.

But we believe that an investigation or review is more than just a risk-mitigation procedure. It’s a means by which we can advocate for truth and oppose injustice in our communities – an opportunity to demonstrate commitment to our core values and beliefs. An investigation is relational. It involves people. Our approach is shaped by a foundational belief that every person we deal with – reporting parties, victims, complainants, witnesses, responding parties – has inherent dignity and worth. They have rights. And it’s our job to uphold those rights through the investigation process.

We’re not a law firm and we’re also not your average workplace investigation company. We specialise in independent investigations for your sector. We combine extensive investigation experience with a strong understanding of how schools/kura, tertiary institutions, faith-based organisations, and other non-profits work. While other investigation companies work across industries, we bring sector-specific insights from our work in your environment. We know how your sector functions, how your people relate, and what’s at stake when issues arise. 

Unlike lawyers or advocates, we focus on simply finding the facts, not defence or advocacy. Our goal is to simply uncover what happened – impartially, fairly and with minimal disruption. 

The result? Investigations and reviews that are effective, efficient and ethical. Rock-solid. Investigations that everyone can trust.

Staff Misconduct Investigations

Allegations of misconduct - workplace bullying, harassment, breach of policy - require a fair and impartial investigation to establish the facts. Our independent trauma-informed investigation service is trusted to deliver an impartial and legally defensible outcome without causing undue stress to those involved.

Student Misconduct Investigations

Student misconduct investigations are increasing in frequency and complexity - bullying, sexual assault, violence. Investigating these issues is time-consuming and stressful. Tim has experience working with children and young people as a teacher and as an investigator. He's able to deliver fair investigations in a trauma-informed manner.

Independent Reviews

A review is a process used when there are no specific allegations against individuals but there is still a requirement to assess and report on a specific issue, incident, or concern affecting your organisation. The process generally involves document reviews and interviews and results in a written report to inform your decision-making.

Tim Sterne has more than 10 years investigation experience
Our Process

How it works

Book a Free Consultation

Book in a free 30 minute initial consultation online or by phone. Brief us on your situation in complete confidence.

Get Onboard

We'll draft the paperwork for you to read and sign as soon as possible. You'll usually need to supply us with some initial information to get started.

Let Us Find Facts

We generally draft terms of reference which are shared with the key parties before commencing the investigation process. We complete the investigation as efficiently as possible and produce a written investigation report for you.

FAQ

Most investigations can be handled in-house but sometimes you do need to go external. This is usually when you want to avoid perceptions of bias, the allegations are particularly serious, or you simply don't have the time or skills. If in doubt, get in touch with us before committing to an investigation.

Tim Sterne is the Founding Director of Basalt Solutions
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