Independent Investigations

EXPERT SOLUTIONS FOR COMPLEX COMPLAINTS AND ALLEGATIONS

Complaints and allegations of misconduct create uncertainty and chaos if not handled well. An independent investigation cuts through the noise to establish the facts, gives confidence to you and your people, and restores order.

How we work

Our investigations follow a consistent process, giving you confidence that the process is under control at all times. Interviews are conducted using our signature methodology – combining the internationally-recognised PEACE interviewing technique with the application of behavioural psychology principles to build trust.

We pride ourselves on conducting investigations that are:

Objective

We investigate thoroughly and impartially. We don’t allow our findings to be influenced by any external parties. Our reports are detailed and provide you with clear links between our findings and the supporting factual evidence.

Professional

With experience across a wide range of cases, you can be confident your investigation is being handled by someone with the professional skills, knowledge and experience required to produce a defensible result.

Lawful

Our processes align with the principles of natural justice, ensuring you are compliant with legislation. We’re trusted by leading employment lawyers and employment relations advisors to produce findings that allow you to make decisions with confidence.

Remote investigations

Not every investigation needs an in-person presence. In many cases, investigating remotely can save time and money, reduce your environmental footprint, and still deliver the same fairness, thoroughness, and confidentiality you’d expect from an onsite process. Remote investigations are particularly effective for multi-site organisations or cases involving stakeholders across jurisdictions.

If a case is particularly sensitive, requires physical evidence review or involves complex credibility assessments, we will recommend and arrange onsite attendance.

We go remote when it makes sense, with the ability to be onsite if required.

What we help you with

We deal with the full range of allegations of misconduct or breaches of behavioural standards anywhere in your community, including:

Bullying
Harassment
Sexual violence and exploitation
Child protection and safeguarding
Historic abuse claims
Health and safety
Fraud and corruption
Racism and discrimination
Student misconduct

What our clients say

Our school board engaged Tim to conduct an independent investigation into a very complex matter involving some of our staff. It was an advantage to have someone investigate who understands schools. His expertise as an investigator, combined with his experience as a teacher, enabled him to ask the necessary questions and to make fair evaluations of the responses given by our staff. I recommend Tim's services to any school looking for a thorough and fair investigation from someone who understands the education environment.

What a comfort it was knowing that the investigation was in the safest of hands.

Additional referrals and testimonials are available on request.

FAQ

When should we engage an independent investigator?

Most investigations can be handled in-house but sometimes you do need to go external. This is usually when you want to avoid perceptions of bias, the allegations are particularly serious, or you simply don't have the time or skills. If in doubt, get in touch before committing to an investigation.

Do you investigate both staff and students in the education sector?

How does a remote investigation work?

Do you travel to conduct investigations?

Do we need to engage a lawyer if we're working with you?