Training

How a concern is handled shapes trust in your organisationm and so does how leaders act when the pressure is on. We equip leaders and teams with practical skills for investigations, sensitive conversations and leading well under pressure.

Our workshops

Investigation Leadership Essentials

For leaders responsible for commissioning, overseeing or conducting investigations. This workshop equips leaders to run internal investigation processes that are fair, defensible and proportionate.

  • Triage & scoping
  • Core ethical & legal principles
  • Procedural fairness & applying the balance of probabilities
  • Making findings that withstand scrutiny
  • Record keeping & reporting
  • Includes notes & templates

Duration: 1 day

Investigative Interviewing

Skills-based training in planning and conducting investigative interviews with complainants, witnesses and the subjects of allegations. Interviewing is where most internal investigations succeed or fail. This workshop is grounded in proven interviewing methods adapted to the realities of community-facing environments.

  • The science of memory
  • Interview planning & preparation
  • Questioning technique & structure
  • Challenging inconsistencies without confrontation
  • Assessing credibility
  • Includes notes & templates

Duration: 1 day

Leading Under Pressure

For new and advancing leaders. This workshop builds the people skills to lead well under pressure: understanding how people think and respond, and influencing honestly and ethically.

  • How stress changes thinking & communication
  • The biases that drive conflict
  • Preparing & listening for the need beneath the concern
  • Influencing ethically
  • Continuous improvement
  • Includes notes & checklists

Duration: 1 day

You can access our workshops in two ways:

In-house workshops

Delivered at your site, tailored to your context, policies and current challenges. In-house delivery is ideal when you want to build capability across a team.

Open workshops

Open workshops run in small cohorts from our Christchurch venue, and in other main centres when there is sufficient interest. Registering your interest is free and carries no obligation. Once a workshop reaches minimum numbers, we confirm details with you, and your place is secured on confirmation.

Upcoming Open Workshops

Our next workshop dates will be announced shortly. Contact us to register your interest and be notified first.

Content was outstanding. Discussions were relevant. Scenarios spot on. Tim is a brilliant experienced communicator. Great background information to understand processes and influences to interviewing.
Andrew O'NeillDean, New Zealand
The level of detail surrounding law, legislation was relevant and very thought provoking. What I have been wondering about the last seven years! It will give me further confidence going into tricky situations. We now have a process to follow that we can fall back on.
Isaac StantonDean, New Zealand
Best PD I have had in years. Very helpful and informative.
Andrea GortDean, New Zealand
Real examples, relevant to current issues, with clear instructions on ways to work through the investigations.
Louisa DohertyPrincipal, Victoria
While serious incidents are rare in our school, having a clear and professional approach to investigations is essential when issues do arise. Since attending Tim’s workshop, I’ve found his ideas and advice invaluable - whether I’m leading a process myself or supporting staff who are carrying out investigations. His guidance has helped ensure our responses are thoughtful, fair, and consistent.
Stuart HackeneyRector, New Zealand
The very same day that we undertook investigations training with Tim we received a report of conduct that had to be investigated. We put the training and resources to use immediately as we conducted the investigation internally, with some serious external reporting obligations. Using Tim's methods, we got to the truth, closed the matter and our external accountabilities were upheld. Tim's expertise and training set us up for success. 
Peter WellsExecutive Principal, Victoria
Great delivery, great presentation, great information!
Kathryn GrayHead of Middle School, New Zealand
Practical content was targeted perfectly for our group. Highly relevant.
Rachel QuigleyDeputy Head, New Zealand
Tim Sterne & Kerryn Thompson, Basalt Solutions

Training is available across New Zealand, Australia, and the Pacific, and can be tailored to schools, churches, tertiary institutions, nonprofits and other community-facing organisations. Not sure where to start? Let’s talk.

Make an Enquiry
Scroll to Top