Investigation Training
Practical, specialist workshops that equip your leaders to investigate complex and sensitive matters with fairness, competence and confidence.
Build the capability before you need it
Most concerns and complaints never need an external investigator…if the people inside your organisation are equipped to respond well. A poorly run internal investigation doesn’t just fail to resolve the matter – it creates new problems: procedural unfairness, escalation, and reputational damage that could have been avoided.
The organisations that come through difficult situations well are the ones that built the capability early – leaders who understand procedural fairness, staff who can plan and conduct a sound interview, decision-makers who know when a matter can be handled internally and when it can’t.
Our training exists to build exactly that. It’s designed specifically for schools, tertiary institutions, faith-based organisations and nonprofits. Grounded in real cases from these sectors, instead of generic waffle.
This training is principles-based – objectivity, natural justice, balance of probabilities, confidentiality – concepts common across contexts. We then tailor delivery to the specific obligations and frameworks of your context and jurisdiction.
The Workshops
Investigation Leadership Essentials
For leaders responsible for commissioning, overseeing or conducting investigations. This workshop equips leaders to run internal investigation processes that are fair, defensible and proportionate. Participants work through realistic scenarios drawn from their sector – because in this environment, practical application is key.
- Triage & scoping
- Core ethical & legal principles
- Procedural fairness & applying the balance of probabilities
- Making findings that withstand scrutiny
- Record keeping & reporting
- Includes notes and templates
Duration: 1 day
Investigative Interviewing
Skills-based training in planning and conducting investigative interviews with complainants, witnesses and the subjects of allegations. Interviewing is where most internal investigations succeed or fail. This workshop is grounded in proven interviewing methods adapted to the realities of education and nonprofit environments.
- The science of memory
- Interview planning & preparation
- Questioning technique & structure
- Challenging inconsistencies without confrontation
- Assessing credibility
- Includes notes and templates
Duration: 1 day
Two ways to access our training
In-House Training
Delivered at your site, tailored to your context, policies and current challenges. In-house delivery is ideal when you want to build capability across a leadership team. For groups of more than 10 participants. Available across New Zealand, Australia and beyond. For Australian schools and organisations, training can be tailored to your state’s reportable conduct scheme obligations.
Open Workshops
Open workshops run in small cohorts from our Christchurch venue, and in other main centres when there is sufficient interest. Registering your interest is free and carries no obligation. Once a workshop reaches minimum numbers, we confirm details with you, and your place is secured on confirmation.
Upcoming Open Workshops
Our next workshop dates will be announced shortly. Contact us to register your interest and be notified first.
Who this training is for
- Principals, deputy principals, and senior leadership teams
- Deans, heads of house and pastoral leaders
- HR, People & Culture managers
- Nonprofit and faith-based organisation leaders
- Anyone tasked with investigating staff or student conduct matters
Build your capability
Whether you’re equipping a leadership team in-house or sending staff to an open workshop, the right time to build this capability is before you need it.